From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Refunds can only be made using the lead applicant's details. To participate within this community you need to sign is as an England Supporters Club member here. 2 0 obj Your email address Your message / question Please enter the details of your request. . You have stumbled across our old website! by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. : screenshots), please add the file in the "Attachments" field below. Should your question still be unanswered please use the. You have stumbled across our old website! Youre offline. Get all the latest football news sent directly to your inbox, UEFA's EURO 2020 ticket return portal is now open, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham. Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club Contact Us: By Email. Download the official UEFA mobile tickets app now. Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over. New 2020-2022 members will not have priority access over those who were already members when the original application window opened in December 2019. No. UEFA organises some of the most famous . We would like to show you a description here but the site won't allow us. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. Q. Will I be refunded the transaction fees? We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. %PDF-1.6 % 1 0 obj It is against membership rules to transfer England match tickets to other members or non-members. Your FIFA ticketing account includes important information related to your ticket application(s). To participate within this community you need to sign is as an England Supporters Club member here. p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB >u? Moreover, please make sure that. <> Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Another member ordered my tickets, but I can no longer attend how do I obtain a refund? On the next page, click on 'My account e.g. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. How can I change the email address of my FIFA Ticketing account? <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB <> Can I change the payment details so the money is returned to me directly rather than the lead applicant? <> Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. address' half way down on the right. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . 1 0 obj Head to our new page for all things England Supporters Travel Club. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. <> Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. ",#(7),01444'9=82. Then you can edit some of your personal details. endstream endobj 1177 0 obj <. ldbEXRGXW#kLo+)T*2iSM* endobj Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. JFIF ` ` ZExif MM * J Q Q Q C Always Active. I have forgotten the password of my FIFA ticketing account. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. endobj Q. If you need to update your email address, please contact the FIFA. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Persistent cookies These are stored on your device in between browser sessions. It is now possible to change the names of Ticket Holders on all purchased tickets. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. 11 czerwca 2022 . UEFA.com is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. The original payment card has expired or changed since I paid for my tickets, how do I amend these? For further information, please read our FAQs at the bottom of this article. the original tickets buyers, and the cancellation will reflect the entire file. If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. Head to our new page for all things England Supporters Travel Club. UEFA works to promote, protect and develop European football . QUICK LINKS. Your message / question. Transfer tickets to your guests using the TRANSFER button in the app. endobj Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. Portal. endobj the total purchase price for the Ticket(s) selected by the . The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. However, consistent with earlier communication and . As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so. Q. You have stumbled across our old website! Click on the different category headings to find out more and change our default settings. Full Time. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. To access the return portal simply head to UEFAs website and select Return Tickets Now. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. Tickets & Membership. We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. % Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Remember the Main Applicant CAN NOT be changed. Why should I check my ticketing account on FIFA.com/tickets regularly? The 2018-2020 membership closed in December 2019. If youre lead applicant, returning a member of your groups tickets, please ensure you return the correct tickets, as no changes can be made after the refund has been processed. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . It is not possible to update the email address of your FIFA ticketing account after it has been created. Q. When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). This takes you to a page where you can edit your email address. It will help us answer you. FULL-TIME offers you an easy way to manage your football leagues online. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. Click Here. address' half way down on the right. endobj uefa change ticketing email address. If you have any supporting material to add to your request (e.g. 3 0 obj xs*[=yHPF" First name. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. What should I do? address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 UEFA have outlined that the cancellation needs to be done by lead members, i.e. Please enter the details of your request. No single ticket cancellation in an order will be allowed. Please do not contact the above telephone number as store.uefa.com does not handle ticketing enquiries. Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. If youre the lead applicant, youll need to login with the same details you used in December to submit your application. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. <> This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. 2 0 obj xJ1Lf'MRhwM Ji*?f'Y dr<=I:9{@1;Rf+pt5#9[$FhJxiYu(Y}MCiFQL:'ebI!>?Qs(Vm# WMYA>!\sV>==Zi5"ws3W{U5^H&sFdBSLTi1q t endobj 5 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> It is now possible to change the names of Ticket Holders on all purchased tickets. $.' All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty Enter information for the new ticket holder and save.. All done!! Can I transfer two to my mates phone or only 1 to another person? Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . If you have any supporting material to add to your request (e.g. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. Mobile ticket top tips! I moved home in October last year. The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . You will be asked for the email address of your son and then the ticket will be sent to his phone. endobj Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. On the next page, click on 'My account e.g. No. <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). On matchday, remember to bring your . Who can I contact if I have a question regarding the ticket application process? Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. To find your 'Personal Details' page, click on your name at the top right of this page. This is a read only version of the page. However, on the next page, the name of the Main Applicant will be locked. The England Supporters Travel Club does have my new address. Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. For more information on the changes please follow the link in your email or alternatively you can read them in full here. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. To find the auto-generated Apple ID email address, log in to UEFA.com and check the Ticketing email address: Still have questions? Your FIFA ticketing account includes important information related to your ticket application(s). Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Here is a page where you can do it (top right). These allow your preferences or actions across UEFA Platforms to be remembered. Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement.